Dubrovnik History Self-Guided Tour

Refund Policy:

We understand that plans can change, and sometimes unexpected circumstances arise. While we do not typically offer refunds for cancellations, we are committed to ensuring your satisfaction with our service.

Customers are encouraged to reach out to us with any queries or concerns they may have regarding their booking. We are more than happy to assist, especially in cases of extreme circumstances leading to an acceptable cancellation cause.

In the event that you encounter any issues with our product or service that significantly impact your experience, we will evaluate the situation on a case-by-case basis. If the issue is deemed to be a fault on our end, we will provide a refund proportional to the extent of the damage incurred.

Cancellations:

Once a trail has been purchased, it must be completed within one month from the date of purchase. Additionally, once you start the trail, it must be completed on the same day. Failure to complete the trail within these specified timeframes may result in forfeiture of the booking.

We appreciate your understanding and cooperation in adhering to these guidelines. Should you have any questions or require further clarification, please do not hesitate to contact us. We are here to ensure that your experience with Get Lost Trails exceeds your expectations.

You will receive detailed activation instructions in an email shortly after you've placed your order.